For a quarter of a century, Lightware has dedicated itself to innovation, delivering cutting-edge ProAV products, and global support to our customers. As we progress, we aim to continue our strong commitment to you.
We believe that your journey does not end at the purchase, that is just the beginning.
Mastering The USB-C Technology
One of this year's biggest accomplishments was the successful launch of our award-winning Taurus TPX variant. This innovative solution enables users to extend USB-C signals at 4K60 4:4:4 video resolution across distances of up to 100 meters.
Additionally, since 2020 our focus on USB-C cables has now positioned us as experts in this field. Looking forward to 2024, expect further advancements in USB-C extension capabilities, the introduction of high-quality full-featured cables, and the reveal of several innovative USB-C features in the Taurus product line. Stay tuned in 2024 for more updates!
High Quality of Knowledge Sharing
Starting this year, we introduced our brand-new e-learning platform, the Lightware Academy. This platform allows users to take various courses from explorer to expert levels at any time, providing insights into the AV industry or our own product portfolio. We believe that the high quality of our products can be fully acknowledged when integrators understand them with maximum expertise. It is also our responsibility to assist teaching and supporting this process.
Since the launch of the Lightware Academy, more than 1600 users have finished over 3400 courses while earning more than 1200 certificates. The Lightware Academy isn't just a place to learn, it's a community where everyone helps shape the future of AV knowledge.
We put great emphasis on personal meetings and training as well. Therefore, we organized 7 seminars this year at Budapest to meet our customers in person, listen to their ideas and get personal feedback, which we happily implement to improve our services and products. It's all about making things better together!
Committed To On-Time Delivery
We're also proud to share some statistics on this year’s manufacturing performance. Our average lead time is approximately only 2,5 weeks. You can now expect to receive over 250 different products from our inventory in just a couple of weeks.
Our on-time delivery rate was 83% this year, showcasing our dedication to timely and reliable service.
New Headquarter
In response to our company's sustained growth, we've moved to a larger office to provide increased capacity and operational efficiency. The handover process for the new 7,000 square meters office building started in September 2023, beginning with the relocation of our manufacturing and logistics departments. This strategic decision emphasizes our commitment to expansion and operational improvement, as we have doubled the manufacturing capacity and increased the warehouse capacity by 50% with our new headquarters.
We are also committed to sustainability, leading our operations in a sustainable manner. Our new factory building helps us decrease carbon footprints as well.
High Customer support
We believe that one key Lightware value is the excellent support we offer globally to all our customers. With offices in 18 countries worldwide, our regional AV experts are ready to support you on local language and find the perfect solution for your AV project throughout 2024 as well. We aim to provide the best support and training to all the customers across the globe.
We sincerely appreciate your ongoing dedication to Lightware. We trust that in 2024, we can continue to progress together on this exciting journey.
